Free delivery and returns
Delivery time is 4-6 days
100% cashmere
info@sandrivercashmere.com
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    Dispatch and delivery

    We aim to process your order within 24 hours (up to 48 hours during sale and festive periods). From dispatch our delivery times are as follows: Asia including China 2 – 5 working days; Europe, the Americas and Australia 4 – 6 working days; other countries 4 – 8 working days. Our couriers deliver Monday to Saturday between 09.00 and 18.00.

    When your order has been shipped we will send you a dispatch confirmation via email. This will include the courier tracking number in order to track your parcels progress.

    We send the goods that you have ordered through international courier services. The place of delivery is deemed to be the shipping/delivery address that you provide in your order whether this is your home, office or other location. Please note it's not possible to have your order delivered to a P.O. Box.

    When multiple items are ordered, one of them might not be immediately ready to ship. The unavailable item will be sent at a later stage, but we will not charge you additional shipping costs.

    It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met these obligations please contact us. If the goods are lost or damaged in transit, please let us know promptly so we can take action. Please also see our Return Policy.